“We found Bryan to be very professional in all our dealings with him. He is a good communicator and kept us informed during the process.”
“Thank You Mel and Bryan,
I would like to thank them for their effort in selling my home in Anglesea. I found them very professional to deal with. Their knowledge of the market was excellent and the overall marketing of my home, including photos, brochures open for inspection ran to the timetable proposed. Their communication with what was happening was excellent and they kept me informed throughout the entire process. I believe that all of the above factors lead to the successful sale of my home. I thank them for their efforts and on the basis of the service provided to me I would recommend Hayden Real Estate to prospective vendors.”
“We found the team very professional and helpful through the whole process. We spent approximately 3 months looking at properties before we signed a contract. We the whole team to be very professional, patient and helpful during these sometimes stressful times, qualities they maintained well after the contract was signed.”
Craig & Carla
“Over the selling period we got to know Ben well and truly appreciated his professionalism, honesty and openness in achieving a great outcome. Not only would we recommend your services to anybody buying or selling, but we managed to meet somebody that we would be happy to call a friend.”
John & Elaine
“As we explained in the beginning, when we first approached you, we had health considerations which brought about the need for us to sell the property. You gave us detailed advice on valuation, optional methods of selling and told us to take our time. By selecting to go for unadvertised selling we took the quietest option. However you presented a genuine buyer within a short space of time and then an offer we were prepared to accept. Your compassion in dealing with us and our needs was always comforting, including your ability to secure a sale in the timeframe we needed.”
“I wanted to send you a quick note to say thank you for your efforts in selling our house. Despite the fact selling a house can be quite a stressful time you managed to keep us both positive and enthusiastic for the duration of the sale. You were honest and realistic about selling a property in Anglesea and our expectations. You were flexible with your approach, constantly re – evaluating the situation and open to our ideas. We also appreciated being kept up to date with feedback and follow up from potential buyers. It was a pleasure to deal with you both finding you professional, motivated and friendly. I would happily recommend Hayden Real Estate to anyone buying and selling in Anglesea!”
Melissah & Derek
“It would be remiss of me not to mention the work of Bryan and Mel at this juncture because they rolled out this campaign with efficiency but without unnecessary hype. They are both very observant and quick to pick up on little details that matter. They have clearly ascertained their own areas of proficiency and for that reason, are a very dynamic duo.”
“Mel is one of the most courteous women I know, and she wants nothing but the best not just for the seller but she looks after the vendor too. More sales persons should be more like Mel as nothing is too much, and she has a beautiful wellbeing. I cannot thank her enough, just fabulous.”
“Highly recommended, great to deal with.
Selling my property was certainly a fantastic experience with Ben Smith and the Hayden Real Estate team. On a personal and professional level, Ben was there to help us and answer questions at our beck and call. He always kept us up to date with weekly reports on the feedback of our property and when suggested that we remove some furniture, he even helped us remove it and donate it to the Salvation Army. It was this type of effort that assured us Ben was determined and persistent in his job. Even after our property was sold, Ben still kept in touch – throughout the whole settlement process. He was completely honest with us and made sure all information and updates were given to us promptly. We would definitely use Ben at Hayden Real Estate again. They proved to be a very professional, knowledgeable and helpful agency and Ben further established our trust to sell our much loved home in beautiful Torquay. We recommend Ben if you want an easy, honest sale of your property and a lasting friendship.”
John Kay
“Ben Smith from Hayden Real Estate, Torquay is an absolute cracker! He achieved an incredible result for us prior to auction. He has amazing negotiation skills and kept us well informed every step of the way. Ben is the utmost professional who goes the extra mile to achieve the best result possible. The whole experience was seamless and painless. We highly recommend Ben to sell your home.”
Karen Allsopp
“Ben assisted us with a couple of properties in Torquay including selling and we found Ben to be very professional and thorough in his approach, we knew what was happening at all times and he was diligent in his follow up and told us exactly how it was with all properties so that we could make our best decisions and get the results we were happy with. I would have no hesitation in recommending Ben to assist in buying and selling properties.”
Graeme Orr
“Grounded, caring and thorough,
We found Darcy to be incredibly responsive and trustworthy throughout the whole buying process. He was invested in us getting the best result and it really showed. We may not have had the confidence to put in offers and negotiate the sake had he not been so grounded and nurturing through the process. I’d recommend Darcy to any vendor looking to find the best agent to sell their home under the best possible conditions for all parties.”
“We could not have found a better agent than Ben Smith!
Owing to a cross-scheduling of house inspections in two cities, we were unable to make it to the scheduled inspection. Ben very kindly made a time for us to view the house at a more convenient time. We found Ben to be polite, knowledgeable and extremely helpful, as well as friendly. Without a doubt, we would not have been able to buy our dream house without the assistance of Ben Smith and we are grateful to him for his kindness in showing us the house outside of the scheduled inspection time.”
“I cannot praise Hamish highly enough. His approach from the outset was one of fantastic professionalism and the enthusiasm he displayed for the sale of my property put any nerves I had at ease. Excellent communication from the outset made the whole process even easier and more relaxing for me.”
“Michael was able to negotiate a sale within 3 weeks. All our communication was over the phone because of distance but we managed to build rapport. The sale went smoothly and Michael was a perfect gentleman. Thank you Michael, I hope we will be able to do business again some day.”
“Ben offers an exceptional service in streamlining the selling process and making it a stress-free experience. His positive nature and willingness to assist in every way possible goes far beyond any expectation. I highly recommend.”
“Ben sold my home in Torquay in a very tough market often dealing with demanding buyers. His enthusiasm for my property and keenness to market and sell the property did not waive.
I was impressed that he ‘did what he said he would do’ and delivered both good and bad news when necessary. Honesty in a sale process was a priority for me and I believe from Ben I understood ‘where the sale process was at’ at all times.
I would recommend his services as he is both a professional and hardworking sales consultant.”
J Green
“A sincere thank you for all our help during our purchase of Puebla Street, you were so patient with my
many calls and enquiries, the service was much appreciated.”
S & I Drew
“We are pleased to recommend Hayden Real Estate and especially Ben Smith for his professional approach to selling our Torquay property. Ben’s friendly and easy going personality made our experience uncomplicated and stress free. We were kept informed with every development and nothing was too much trouble, thank you.”
A & G Lockhart
“Once again thank you so much for looking after the sale of my late mother’s home. I truly appreciate all the work and time you allowed to get a great outcome.”
Marg Taylor
“I am pleased to recommend Mick Nemeth of Hayden Real Estate to anybody considering selling their property.
Recently, i worked closely with Mick in the selling of two properties.
I found Mick to be professional, courteous and above all, responsive to our needs as a vendor.
I live a three hour round trip from the properties and Mick was most obliging in using his local knowledge in organizing fencing and gardening contractors, helping remove furniture , and offering advice re local providers to help in the preparation and presentation of the properties for sale.
Mick ran open house for each property on Saturdays and Sundays over a number of weeks and would ring to report on how the inspections went and offer feedback regarding potential purchasers.
I am very pleased with the excellent sale results on both our Jan Juc properties and would recommend Mick Nemeth and the Hayden team without hesitation.”
Peter Smyth
“Thank you Jenny for the very professional way you have managed the cottage over the years. You have made it very easy for both Bronwen and me and I really appreciate that.”